Six Sigma

Why Six Sigma:

Let us analyse one or more challenges that your business may be facing:

1. You have established process framework having one or the other process models or standards. You do not know how to take the quality journey forward.
2. You are not able to see any value of the business processes which have been implemented.
3. You think that there is some improvement needed in your business processes.
4. You are still confused about whether is it possible to see any measurable results over how the business processes are performing.
5. You do not know how you can manage the business risks by improving the business processes.
6. You are not having any road map to tell you what to do when there happens to be significant deviation from the business objectives.
7. You are not sure whether do you want to go for any kind of process implementation.

For one or more of these concerns which matter, there is one solution and that is to implement “Six Sigma”.

Six Sigma Benefit

Six Sigma’s DMAIC framework helps you to tie business results to you your business processes. No matter whether you have any processes as such. It can tell you what business processes that need to be focused upon to improve business results:

• Customer Satisfaction
• Productivity
• Profitability
• Quality
• Employee Satisfaction
• Market Share
• and many more.

DMAIC

Define:

Define phase, you are making a project selection. Primarily to identify what is the business goal you want to achieve.

Measure:

Measure phase enable to work on creating a measurement system which  gives you inputs about how is current performance of the business processes.

Analyse:

Analyse phase, you are trying to understand the causes of variation between business results and business goal. Which are the independent outcomes of business processes which contribute into variation in final outcomes of the business means the business results.

Improve:

Now that you know what business processes are impacting the business results, you want to improve those selected business processes. In Improve phase, you are trying to propose and pilot the proposed solution to establish improved performance capability.

Control:

In Control phase, you want to implement the tested solution and see that there is actual improvement in the business results as measured wrt to the business goals. If the business processes still observe there is deviation from the expected results, you want to create a control plan which can be initiated in such scenarios.